Pool repair · Equipment repair · Service requests

Something wrong with your pool? Request service.
We'll take it from here.

4.7+ from 1,500+ Google reviews across Texas

Pump stopped? Leak? Heater won't fire? Tell us what's going on, add a photo if you can, and our office will reach out within one business day. Nothing gets repaired until you approve the price.

1. Tell us what's going on
2. Add a photo of the problem
3. We reach out within one business day

37+

Years in the pool business

4000+

Pools serviced

4.7

1,500+ Google reviews

100%

Customer satisfaction

Request service

Takes about a minute. A real person from our office will reach out within one business day.
Max file size 10MB.
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Your info stays private. No spam, no door knockers.

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Our office will reach out within one business day.

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BBB accredited
CPO certified techs
IPSSA water chemistry
Hayward equipment pros
Background checked, in uniform
BBB accredited
CPO certified techs
IPSSA water chemistry
Hayward equipment pros
Background checked, in uniform
How Repairs Work

Something broke. Here is what happens next.

Whether you're on a weekly route with us or calling for the first time, every repair request follows the same simple process.

What usually goes wrong

The pump is humming, but the water isn't moving.
The heater won't fire up.
The filter pressure is high or the water is cloudy.
The water level keeps dropping.
The automation or timer stopped working.
There's a crack, a loose tile or a light that's out.

How CK Pools handles it

Our office reviews your request and reaches out within one business day.
Photos help our techs diagnose faster and bring the right parts on the first visit.
Nothing gets repaired or installed until you approve the price. No surprise line items.
Pumps, filters, heaters, automation, leaks and lights, all handled by one crew.
Background-checked techs in uniform, and you get notified when we're on the way.
Every repair is backed by our 30-day workmanship guarantee.
What Customers Say

1,500+ reviews across Texas. No paid actors.

4.7

1,500+ Google reviews

The Part Nobody Else Puts in Writing

Our guarantee, Spelled out

Most pool companies guarantee that they will invoice you. This is what we put our name behind on every property we service.

CK Pools service guarantee

Applies to every visit
Residential & commercial
Water balanced properly for safe, clean swimming, verified every visit.
If a cleaning does not meet standard, we re-clean it at no extra cost.
A detailed maintenance report after every service visit.
Prompt callbacks during business hours from a real person.
Algae free and green free results with consistent care.
30 day workmanship guarantee on repairs.
No repair or install without your approval first.
100% satisfaction, with a full refund if you are not completely satisfied.

The CK Pools family, 37+ years in the pool business

What We Handle

One crew for every repair

From a pump that won't prime to a leak you can't find, we fix it. And if it's time to upgrade, we'll tell you straight.

Weekly cleaning and chemistry
Green pool cleanups
Pumps, filters, heaters, automation
Plaster, tile and resurfacing
Commercial and HOA properties
Leak detection
Weekly cleaning and chemistry
Green pool cleanups
Pumps, filters, heaters, automation
Leak detection
Plaster, tile and resurfacing
Commercial and HOA properties
FAQ

Straight Answers to the Usual Questions

How fast will someone get back to me?
Our office reaches out within one business day of your request. For urgent problems, like a pump failure or a major leak, call your local office directly.
I'm already a CK Pools customer. Should I use this form?
Yes. Choose "Existing customer" so your request goes straight to our service team instead of the new-customer queue.
Do you repair equipment you didn't install?
Yes. We repair pumps, filters, heaters, salt systems and automation, whether or not we installed them.
Will I know the price before you start?
Always. We diagnose the problem and give you the price first. Nothing gets repaired or installed until you approve it.
Why do you ask for a photo?
A photo of the equipment pad, an error code or the problem area helps our techs diagnose faster and bring the right parts on the first visit.
Is the repair work guaranteed?
Yes. Every repair is backed by our 30-day workmanship guarantee.
Request service

Tell us what's going on with your pool

Existing customer or first-time caller, fill out the form and our office will reach out within one business day. Add a photo if you can. It helps us bring the right parts.

Family owned and operated, 37+ years in the pool business
4.7+ stars from 1,500+ Google reviews
30-day workmanship guarantee on repairs
No repair without your approval first

Call Your Local Office

Office hours

Mon to Fri
8 AM to 5 PM
Saturday
Most offices, 10 AM to 1 PM
Sunday
Closed
Email
info@ckpools.com

Request service

Takes about a minute. A real person from our office will reach out within one business day.
Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Your info stays private. No spam, no door knockers.

Thanks, we got it.

Our office will reach out within one business day.

Oops! Something went wrong while submitting the form.