Got it.
We're on it.
Your service request is in. Our office will reach out within one business day to confirm the details and get you on the schedule. No call center, no bot, a real person from your local CK Pools team.
What Happens Next
Here's how your request moves
Existing customer or new to CK Pools, every repair request follows the same simple steps.
We review your request
Our office reads what is going on with your pool, plus any photo you sent, and routes it to your local team.
We reach out
Someone from your local office contacts you within one business day to confirm the details and find a time.
Price first, then the repair
You get a straight price before any work starts. Nothing gets repaired or installed until you approve it.
Speed things up
Have a photo? It helps
If you didn't add a photo, have one ready when our office reaches out. It helps our techs diagnose faster and bring the right parts on the first visit.
The problem area. A leak, crack, light or anything that looks off.
The equipment pad. Pump, filter and heater, close enough to read the labels.
Any error code. Heater or automation screens tell us a lot.
Need us sooner? Call your local office
Mon to Fri
8 AM to 5 PM
Saturday
Most offices, 10 AM to 1 PM
Sunday
Closed
While You Wait
What every CK Pools customer gets
Nothing you have to sign, nothing you have to chase. This is what every CK Pools customer gets.
Water balanced for safe, clean swimming, verified every visit.
A detailed report emailed after every service visit.
No repair or install without your approval first.
Green Free Guarantee on pools under our regular care.
30 day workmanship guarantee on repairs.
100% satisfaction, or a full refund
37+
Years in the pool business
4000+
Pools serviced
4.7
1,500+ Google reviews
100%
Satisfaction or money back
